Expiry dates. Temperature. Lot numbers. Bilingual panels. A general 3PL treats these as edge cases. We built the floor around them, because for our categories they are the job.
One inbound. Every outbound.
You ship to one address. Everything downstream of that dock is ours to get right.
Inbound
You ship to us once
Your product arrives at one dock on one document. That is the last logistics decision you have to make.
- One destination, one PO
- Receipt within 48 hours
- Discrepancies reported same day
Held & prepped
We hold the buffer
We hold the buffer so the channel never runs dry, and prep each unit for wherever it is going next.
- Buffer stock modelling
- Per-channel prep
- Batch integrity maintained
Outbound
Into every channel
Stock moves into FBA, WFS, our own merchant-fulfilled pool and cross-border lanes, allocated by where it will actually sell this month.
- Allocation by velocity
- Cross-border lanes
- Zero-stockout targeting
What happens between your dock and their door.
Receiving & inspection
Every pallet is counted, inspected and photographed against the PO before it touches a shelf. Discrepancies are reported the same day, not at month end.
- Damage and shortage reporting
- Lot and batch capture
- Photographic receipt record
Food-grade storage
Ventilated, temperature-controlled space built for things people ingest. Not a corner of a general-merchandise warehouse.
- Temperature control
- Pest and humidity management
- Segregated consumable zones
Expiry & FIFO
Dated stock rotates oldest-first and gets flagged months before it becomes a write-off.
- Automated expiry alerts
- FIFO pick logic
- Short-date liquidation plans
Marketplace prep
Bagging, labelling, bundling and cartons, to each marketplace's exact inbound spec. A rejected shipment costs a month of ranking.
- FBA prep and inbound
- Walmart WFS prep
- Bundle and multipack assembly
Direct fulfillment
When a channel pays better merchant-fulfilled, we pick, pack and ship it ourselves out of Toronto.
- Same-day pick and pack
- Branded inserts
- Carrier rate shopping
Returns & reverse logistics
Consumable returns are their own problem in Canada. We inspect, triage, resell what is sellable and document the rest.
- Return inspection
- Resell / dispose triage
- Reimbursement claims
Running out is the most expensive thing you can do.
It is not the lost units that hurt. It is the ranking, the review velocity, the subscribers who cancelled and the Buy Box you have to win back. Those take months, and your competitor keeps them in the meantime.
We hold the buffer in our own building and size it from real velocity, so the channel never goes dark long enough for the algorithm to notice.
- Demand modelled per SKU, per channel, per season
- Buffer held on our floor, hours from the FC
- Reorders triggered by velocity, not by the calendar
- Promo and seasonal spikes planned before they hit
